Information Collection and Use
Ybravo.com LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ybravo.com LLC collects information from our users at several different points on our website.
Ybravo.com LLC allows customers that use this website to create an account registration that requires the completion of our registration form. During registration a user is required to give their contact information (such as but not limited to: name, email address, bill-to and ship-to address). This information is used to add a personalized experience to this website and to offer our customers ease of use during the order process. All information pertaining to our customers is stored in a secure database and non-accessible by third parties. All contact information may be changed at anytime via our customer account interface. On occasion we may contact our users about the services on our site for which they have expressed interest.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies must be enabled on your browser to enable online shopping with Ybravo.com LLC. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
If a user wishes to subscribe to our email promotions, we ask for contact information such as your email address. Ybravo.com LLC gives all subscribers the authority to add or remove themselves from our mailing list at any time via our "My Account" or by clicking the "Unsubscribe" link in any email promotion.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Ybravo.com LLC will automatically send the friend a one-time email inviting them to visit the site. This information is used for the sole purpose of sending this one-time email and is not added to any electronic mailing lists.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, this information is protected both online and off-line. When our registration/order form asks users to enter sensitive and private information (such as credit card number and/or home phone number), that information is encrypted and is protected with the best encryption software in the industry, 1024 bit-SSL (Secure Sockets Layer) encryption. This technology creates a secure, encrypted connection between our server and your computer using a unique "session key" which only these two computers can decrypt during the session. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected interfaces to gain access to your information. Furthermore, all employees are kept up-to-date on our security and privacy practices.
Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a series of security authentication mechanisms. If you have any questions about the security at our website, please contact us.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources. For example, to determine if our customers qualify for a credit line with us, we use their name, business name, social security number and or other pertinent information to request credit and/or other business related reports to receive information that allow Ybravo.com LLC to make informed decisions in relation to credit worthiness.
We send all new users a welcoming email to verify password and username. Established users will occasionally receive information on products, services, special deals, and/or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our "Choice/Opt-out" below.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by contacting Customer Service.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, you may unsubscribe from our mailing list at anytime from our homepage at "My Account". This procedure physically removes your email address from our lists.
Notification of Changes